Limited Warranty

The equipment covered by this warranty are the Kanartic Mini Split EOS heat pump systems, any other product and guaranteed for thirty (30) days.

CBINNOV INC (hereinafter, "the company") owner of the "Kanartic" brand guarantees offers a ten (10) year warranty for the compressor and five (5) years for all other parts.

Who provides this warranty? This warranty is provided to you by the company, which warrants all parts of this heating or air conditioning unit, as described below.

Proper Installation - The warranty applies only to systems installed by an HVAC contractor certified or licensed by the state or province, under applicable local, provincial and federal laws, in compliance with all applicable building codes and permits as well that the installation of the said systems with following the instructions for installation and use and good commercial practices. The contractor must also provide a guarantee on his installation covering the proper functioning and the perfect completion obliging him to repair the defects noted due to the bad installation of the devices.

Under no circumstances should electrical work be done without the intervention of a certified electrician.

The company warrants this product against failure due to a defect in materials or workmanship under normal use and service as follows.

Maintenance - Please follow the instructions in the manual to have your equipment maintained, clean the filters and call on a professional who will take care of your investment.


Warranty Period - All warranty periods begin on the date of original installation, if the date of installation cannot be determined it will be 90 days from the date of purchase. If any part fails due to a defect during the applicable warranty period, Company agrees to provide a new or refurbished part, at Company 's option, to replace the defective part at no charge for the part. .

This limited warranty is subject to all terms, conditions, limitations and exclusions set forth below.

The Warranty applies only to the address of the first installation. Relocation of equipment to another location is not covered herein.

The warranty period is ten (10) years for the compressor and five (5) years for all other parts. The warranty applies to the original owner only and is not transferable to subsequent owners.

Defective parts must be returned to the company or one of its partners for safety analysis in order to proceed with the replacement.

How to register your warranty?
Online registration requires the following information:

Owner's name
Owner's address
Contact number
E-mail address
Installation date
Model and serial numbers
Contractor's name
Contractor's phone number

For online registration follow this link

THIS WARRANTY DOES NOT COVER:
1. Normal maintenance as described in the installation and maintenance instructions or in the manual provided with the equipment, including cleaning and/or replacement and lubrication of filters.

2. Labor or other costs incurred in diagnosing, repairing, removing, installing, shipping, servicing, or handling defective parts, replacement parts, or new units.


3. Failure, damage or repair due to faulty installation, misapplication, abuse, improper maintenance, unauthorized modification or improper operation.


4. Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments (rust, etc.) or other conditions beyond the Company's control.

5. Failure to start due to over-voltage conditions, malfunctioning fuses, open circuit breakers, or damage due to insufficient or interrupted electrical service.

6. Parts not supplied or designated by the company, or damage resulting from their use.

7. Products installed outside of Canada.

8. Electricity or fuel costs, or increases in electricity or fuel costs for any reason, including additional or unusual use of supplemental electric heat.

9. Any cost of replacing, refilling or disposing of refrigerant, including the cost of refrigerant.

10. Any special, indirect or consequential material or commercial damages of any kind. Some states or provinces do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply to you.


This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. For warranty service or repair, contact your installer.

LEGAL REMEDIES: The owner must notify the company by sending a written notice, by certified or registered mail, to CBINNOV INC, 1041 rue du Viger Terrebonne J6W6B6 at least thirty (30) days before initiating a lawsuit or recourse. In the notice, he must state the defect or complaint and expressly request the repair, replacement or rectification of the product under warranty.

LIMITS OF GUARANTEES

ANY IMPLIED WARRANTIES AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR PURPOSE) ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS MAY NOT APPLY TO YOU.

THE WARRANTIES PROVIDED ABOVE ARE EXCLUSIVE AND CANNOT BE MODIFIED, ENLARGED OR MODIFIED BY ANY DISTRIBUTOR, DEALER OR OTHER PERSON ANYWHERE.

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